It takes courage to listen to what a Bad Boss is saying--or screaming or demanding, as the case may be.
Winners know you’re not going to get anywhere if you don’t stay open to what you’re hearing, even if you don’t like it.
“Receiving,” in this case--receiving information from your Bad Boss, “is as much about what you don't do as it is about what you do,” says Peter Bregman. Bregman encourages us to “Resist the temptation--blatantly or subtly--to be critical of the speaker or what the speaker is saying. Don't argue with her, poke fun at her, shame her, act aggressively, turn on her, become defensive, or act cold toward her.”
Instead, listen up! Pluck the nuggets of what you need from your Bad Boss’s spewing, and use it as best you can to do your job courageously.